DuitNow QR is Malaysia’s national Quick Response (QR) standard established by PayNet under Bank Negara Malaysia’s Interoperable Credit Transfer Framework.

Merchantrade DuitNow QR for Merchant is Merchantrade’s merchant acceptance service that enables merchants to receive payments from customers through a DuitNow QR code. Merchants would only need to display one QR code, i.e. the Merchantrade DuitNow QR, in order to accept payments instead of having to display multiple QR codes at their payment counters.

Any merchant who accepts payments from customers.

You can contact our Sales Team at +603 8313 8606 / +603 8318 8606.

Businesses can enjoy lower cost, consolidated statements for easy reconciliations, and will no longer need to display many QR codes at your payment counter. With Merchantrade’s DuitNow QR, you will be able to accept payments from all banks & e-Wallets supported by DuitNow.

Yes, you may request for more than one (1) QR code for multiple stores, outlets, or counters.

You can use the Merchantrade DuitNow QR service to accept payments anywhere within Malaysia.

Yes, Merchantrade DuitNow QR code is interoperable. As long as the payer’s issuing Bank has enabled the payment process via DuitNow QR, the transaction will be accepted.

No, we have waived the Merchant Discount Rate (MDR) for merchants until further notice.

Merchant Discount Rate, or MDR, is a common fee associated with the provision of electronic payment services.

MDR is charged to the merchant, not customers. It is typically charged based on a percentage of price paid by customers to the merchant. A merchant would receive the payment made by their customers after deducting the MDR. This is similar to card-based payments that also incur MDR.

MDR is intended to cover costs that the merchant acquirer and PayNet incur to upkeep the payment systems and to maintain high service reliability and robust security standards for users.

These costs are therefore critical to ensure businesses and individuals continue to have confidence in using payment services on a daily basis.

Merchants can check the transaction status on the Merchant portal and they will also receive email notifications for all successful transactions.

All payments will be received instantly, and settlements to the merchant bank account will occur within 3 days (T+2 days).

No, there is no limit. The limit depends on the payer’s limit.

Yes, merchants can void or refund transactions through the Merchant Portal. For more details, please refer to the Merchant Portal user guide.

You may raise any inquiry through the Merchant Portal. To do that, you will first need to obtain the Transaction ID from the customer to check the status or you can choose to recheck the transaction history after a few minutes in the portal as well.

Yes, we will courier the DuitNow QR code and standee to your mailing address after your application is approved.

You can reprint your QR code from the Merchant Portal under the DuitNow QR page.

You can contact our Sales Team at +603 8313 8606 / +603 8318 8606.